Shipping And Delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

How do you ship packages?

We provide free shipping from our warehouses in Asia by ePacket, EMS and USPS depending on the weight and size of the product.

Do you ship worldwide?

Yes. We provide shipping to over 200 countries around the world. However, there are some countries we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.

How long does shipping take?

Estimated shipping time varies by location and can take longer than 10 days due to high demand. These are our estimates:

LOCATION

*ESTIMATED
SHIPPING TIME

United States

10-30 Business days

Canada, Europe

10-30 Business days

Australia, New Zealand

10-30 Business days

Mexico, Central America, South America

15-30 Business days

United Kingdom

10-30 Business days

Switzerland

10-30 Business days

*Time estimate doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. The only exception is when an item has free shipping then the tracking information is not available.

My tracking says “no information available at the moment”.

For some shipping companies, it can take 2-5 business days for the tracking information to be updated in the system.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Kind Cooking
Close Cookmode
Translate Now »